TERMS & CONDITIONS

1. Deposit to confirm booking & balance of booking fee

Rates are quoted in South African Rand’s, if applicable and breakfast. Rates are subject to confirmation and availability and may change without prior notice. Reservations are subject to terms and conditions on check-in, right of admission reserved.

2. Deposit

We require a 50% deposit (Cash or EFT) from guest(s) to secure a reservation. (Only online).

3. Cancellation

Check-in from 11h00 AM – till late.
Check-out is 10h00 daily, late arrivals check-outs can be arranged, depending on bookings for the day. Please ask when making reservation.
Late arrivals: To be arranged with management.
Early arrivals: Early check-in is only possible if room is ready for occupation. If not, you are welcome to leave your luggage at the guesthouse while you go out and explore or you are to have a cup of tea and relax in our lounge or garden until your room is ready.

4. Payment to third parties

We do not pay third parties for any other services on your behalf. If monies are deposited into our account incorrectly we do not refund until cleared with our bank and will only refund directly into “ORIGINAL” payers account less any banking transaction fees.

5. Accepted means of payment

We accept Electronically Transferred Funds “EFT’s” and we accept cash. We may not accept any foreign currency (applies to cash). Swiping machine for MasterCard and Visa Credit/Debit cards coming soon.

6. Limitations of liability

Guests agree on behalf of themselves and the members of their parties that neither the establishment, its owners, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) or wrongful act of any person in the employment of the guesthouse. Any damage caused by guests to property and premises due to bad behavior or carelessness or keys lost and replaced for security reasons will be for the guests account.

Kutlwano Guesthouse

Welcome to Kutlwano Guesthouse, where luxury meets comfort. Our commitment to providing exceptional hospitality ensures an unforgettable experience for every guest.